Start here
Almost every problem is resolved on the same WhatsApp thread you used to open the ID. Message from that number, describe what happened, and include the payment reference if money is involved.
Login problems
Usually a wrong password or a changed platform URL. Work through the table on the login page first – it fixes most cases in under a minute.
Deposit not credited
- Check the payment actually left your account.
- Send us the payment reference from your UPI or bank app.
- We trace it and credit the balance. UPI can occasionally take up to 30 minutes to settle at the bank end.
If you paid details that did not come from our chat for that transaction, tell us immediately – that is the pattern used by cloned sites.
Withdrawal delayed
Withdrawals normally take 10 to 30 minutes. Longer usually means one of three things:
- The bank details do not match the account holder – withdrawals must go to an account in your own name.
- A bank-side transfer delay, which we cannot speed up but can confirm with a reference.
- An open bonus with an unmet wagering condition – we will tell you exactly what is outstanding.
Nobody at our desk will ever ask you to pay a fee to release a withdrawal.
ID blocked or locked
Usually repeated failed logins, or two devices fighting over one session. Message us and we unlock it after an ownership check. If the block came with a message demanding a payment to restore access, that is not us – contact the number on this site.
How disputes actually get settled
Worth demystifying, because dispute anxiety keeps players from raising real issues. Every bet on the exchange leaves a record – market, price, stake, settlement time – that neither you nor the desk can edit. A dispute is therefore not an argument; it is a lookup. You name the market and what you expected; the desk pulls the record; the record decides. Settled wrongly happens rarely and gets corrected, because the desk answers to the same record. What the record cannot fix is a bet you misread – a session line remembered wrongly, a 90-minute rule discovered late – which is why the market guides on this site keep insisting you ask settlement questions before the match. Ask early, dispute rarely, win the ones you raise.
The evidence habit
One habit makes every issue on this page resolve faster: keep the thread complete. Payment references as they happen, terms as they are quoted, the platform link as sent – all of it lives in one chat you both hold, which is the entire dispute-resolution system of this industry working in your favour. Players who delete chats to tidy their phone are deleting their own receipts. Archive, never delete, and any conversation that starts “as agreed on [date]…” is already half won.
Disputed settlement
Send the market, the match and the time. We pull the settlement record from the platform and explain it. If it was settled wrongly, it gets corrected.
Login ya access ki problem hai? Cricket ID blocked guide mein 5-step unlock ladder hai – aur woh “unlock fee” warning bhi jo har blocked player ko padhni chahiye.