This policy explains what we collect when you use this website or open an ID with us, and what we do with it.
What we collect
- Your WhatsApp number – the identifier for your account and how we verify ownership.
- Payment references – transaction confirmations and the bank or UPI details you give us for withdrawals.
- Chat history – the WhatsApp conversation, which forms the record of your deposits, withdrawals and requests.
- Website analytics – standard technical data such as pages viewed, approximate location, browser and device type.
We do not operate a sign-up form on this website and we do not ask you to upload identity or bank documents to any web page.
Why we collect it
- To create and operate your ID
- To process deposits and withdrawals
- To verify that an account belongs to you before resetting a password or unlocking it
- To resolve disputes, where the chat record is the evidence
- To understand how the website is used and improve it
Who we share it with
We share the minimum necessary with the exchange platform in order to create and maintain your account, and with payment channels in order to process your transactions. We do not sell your data, and we do not share it with advertisers or data brokers. We disclose information where we are legally required to.
How long we keep it
Account and transaction records are kept while your ID is active and for a reasonable period afterwards so that disputes can be resolved. You can ask us to delete your records once your account is closed and there are no outstanding transactions.
Cookies and analytics
This website uses cookies for basic functionality and anonymous traffic analytics. You can block cookies in your browser settings; the site will still work.
Your rights
You can ask us what we hold about you, ask for it to be corrected, or ask for it to be deleted after your account is closed. Message the WhatsApp number published on this website and we will action it.
Security
We will never ask you for your password or an OTP. Anyone doing so in our name is not us. Keep your password private, change it on first login, and do not install any app or APK claiming to be ours that did not come from our WhatsApp number.
Children
This service is for adults aged 18 and above. We do not knowingly collect information from anyone under 18.
Contact
Privacy questions go to the WhatsApp number published on this website.